Cookie Policy

This Cookie Policy explains how Zanzo Casino uses cookies and similar tracking technologies on our website, including pages connected to our services, promotions, and account features. It is intended to help you understand what these technologies do, why we use them, and what choices you have.

This policy applies to the Zanzo Casino website, including our Zanzo Casino pages and related services. By using the site, you acknowledge that cookies and similar technologies may be used as described here, subject to your browser settings and any cookie choices made through our consent tools.

What Cookies Really Do

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences, login status, security settings, and how you interact with pages and features.

Cookies can make a website work more smoothly by helping it recognize your browser, save your choices, and support core site functions. Some cookies last only while your browser is open, while others stay on your device for a set period so your preferences can be remembered the next time you return.

Why We Use Cookies on Zanzo Casino

We use cookies to keep the website working properly, protect user accounts, measure site performance, and improve the overall user experience. In some cases, cookies also help us understand which pages are most useful, how visitors move through the site, and whether technical issues need attention.

Cookies may also support account-related features, customer service tools, promotional pages, and responsible management of site traffic. Without certain cookies, some parts of the website may not function as intended.

The Main Types of Cookies We May Use

We use different categories of cookies for different purposes. Some are strictly necessary for the site to operate, while others help improve functionality, measure engagement, or support marketing activity.

Essential Cookies That Keep the Site Running

Essential cookies are required for the basic operation of the website. These cookies support key functions such as page navigation, secure logins, fraud prevention, session management, and form submissions.

Without these cookies, core services may not be available. For example, you may not be able to sign in, move between secure areas, or use important account features. Because these cookies are necessary for the site to function, they generally cannot be switched off through our cookie preference tools, although you may still block them in your browser.

Functional Cookies That Remember Your Preferences

Functional cookies help the site remember the choices you make so your experience feels more consistent and personalized. These cookies may store settings such as language preferences, region, or other display and usability options.

They can also help us remember whether you have already seen certain messages, completed certain steps, or interacted with support tools like live chat. If you disable these cookies, some features may still work, but your experience may be less convenient.

Performance and Analytics Cookies That Help Us Improve

Performance cookies collect information about how visitors use the website. For example, they may tell us which pages are visited most often, how long users stay on certain sections, whether users encounter error messages, and how well pages load across devices.

These cookies help us improve website speed, layout, content, and overall performance. The information collected is usually aggregated and used for analytics rather than to directly identify individual users.

Marketing Cookies and Similar Technologies

Marketing cookies may be used to measure the effectiveness of promotions, limit how often you see the same advertising, and help deliver more relevant messages on our site or on third-party platforms.

These cookies may track browsing activity across websites or connect your visit with campaigns, social media activity, or affiliate traffic. If you decline marketing cookies, you may still see ads, but they may be less relevant to your interests.

First-Party and Third-Party Cookies Explained

Some cookies are set directly by Zanzo Casino. These are called first-party cookies. Others are placed by third-party service providers acting on our behalf or providing tools that are integrated into the website.

Third-party cookies may come from analytics providers, live chat systems, payment-related tools, fraud prevention services, advertising partners, or embedded content providers. These third parties may collect information in line with their own privacy and cookie policies.

Third-Party Services That May Place Cookies

We may work with third-party vendors that support website operations, security, analytics, communications, and promotions. These providers may use cookies or similar technologies to deliver their services.

Examples may include:

• analytics platforms that measure website traffic and user behavior,
• customer support tools such as chat services,
• fraud detection and security services,
• payment processing support connected to options such as Visa, MasterCard, and Bitcoin/BTC,
• marketing and campaign measurement providers.

We do not control every third-party cookie directly, especially where third-party tools operate through their own systems. We encourage users to review the privacy notices of those providers when relevant.

Other Tracking Technologies We May Use

In addition to cookies, we may use similar technologies such as web beacons, pixels, tags, and local storage. These tools can help us understand user activity, measure campaign results, confirm email engagement, and improve site functionality.

For simplicity, this policy refers to all of these technologies as “cookies” unless a different term is needed.

How Cookies Support Security and Account Protection

Some cookies are used to support security measures, detect suspicious activity, and help protect user accounts. This can include maintaining secure sessions, identifying repeated failed login attempts, helping prevent abuse, and supporting verification processes.

These technologies play an important role in helping us maintain a safer environment for users and preserving the integrity of our website and services.

How Long Cookies Stay on Your Device

Cookies may be session cookies or persistent cookies. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a longer period, or until they expire or are deleted manually.

The length of time depends on the purpose of the cookie. For example, some cookies only need to last for a single visit, while others may remember settings for future visits.

Your Consent Choices Matter

Where required by applicable law, we will request your consent before placing non-essential cookies on your device. This typically applies to categories such as analytics, functional, and marketing cookies.

You can accept all cookies, reject certain categories, or adjust your preferences through our cookie banner or preference center, when available. Your choices can usually be updated later.

Essential cookies do not normally require consent because they are necessary for the website to function properly.

How to Manage, Disable, or Delete Cookies

Most web browsers allow you to control cookies through their settings. You can usually block cookies, delete stored cookies, or set your browser to notify you before a cookie is placed.

You can manage cookies through the settings of popular browsers such as Google Chrome, Safari, Mozilla Firefox, Microsoft Edge, and others. Because browser interfaces change over time, you may need to check your browser’s help section for the latest instructions.

If you choose to disable or block cookies, parts of the website may not work properly. For example, you may have trouble staying signed in, accessing secure sections, saving preferences, or using certain support and promotional features.

How Browser Settings Can Affect Site Functionality

Turning off cookies can reduce convenience and may limit how the site performs. Some pages may load incorrectly, some features may reset every time you visit, and some services may become unavailable.

In particular, essential site functions, account tools, and security protections may be affected if all cookies are blocked. That is why we recommend allowing essential cookies at a minimum.

Cookies and Minors

Our services are intended only for individuals who are 18+ or the legal age of majority in their jurisdiction, as applicable. We do not knowingly use cookies to collect personal information from individuals who are not eligible to use the platform.

Regional and Legal Notes

Zanzo Casino is intended for United States residents only, subject to eligibility restrictions and applicable laws. Access may be limited in certain states, including Idaho, Louisiana, Michigan, Montana, and Nevada.

This Cookie Policy should be read together with any related privacy disclosures, website terms, sweepstakes rules, and account terms that apply to your use of the site.

Policy Updates You Should Know About

We may update this Cookie Policy from time to time to reflect changes in legal requirements, website features, service providers, or how cookies are used. When we make updates, we will revise the policy to show the latest effective date or posting date where appropriate.

We encourage users to review this page periodically so they stay informed about our current cookie practices.

Contact Us About Privacy and Cookies

If you have questions about this Cookie Policy, cookies used on the website, or privacy-related matters, you can contact us using the details below.

Zanzo Casino Volanta Group Digital LLC 8 The Green, Ste A Dover, Delaware 19901 USA

Email: support@zanzocasino.com

Using our website means certain technologies may be needed to deliver a secure, reliable, and user-friendly experience. You remain in control of many non-essential cookie settings, and we aim to be clear about how those tools are used.